The role of a Dealer primarily includes the following aspects:

1. Professional Skills

• • Dealing Techniques – Master various poker games’ rules and dealing processes, such as Texas Hold’em and Baccarat.
  • Hand Dexterity – Ability to shuffle, cut, and deal cards quickly and accurately.
  • Mathematical Ability – Quickly calculate chips, odds, and payouts.

2. Game Rules Knowledge

• • Game Rules – Deep understanding of different poker game rules and variations.
  • Casino Regulations – Familiarity with casino-specific rules and procedures.

3. Communication Skills

• • Verbal Communication – Clearly explain game rules and results.
  • Customer Service – Interact with players in a friendly and patient manner, handling complaints effectively.

4. Professional Ethics

• • Integrity – Maintain fairness and prevent cheating.
  • Focus – Stay attentive for extended periods to ensure smooth gameplay.
  • Composure – Remain calm under pressure and handle unexpected situations professionally.

5. Physical Requirements

• • Stamina – Ability to stand for long hours and maintain concentration.
  • Health – Maintain good physical condition to handle shift work.

6. Training

• • Certification – Completion of a casino or professional dealer training course.

7. Legal Compliance

• • Age Requirement – Must be at least 21 years old.
  • Background Check – Pass a background check with no criminal record.

8. Teamwork

• • Collaboration – Work closely with other staff and management.

9. Problem-Solving

• • Dispute Resolution – Effectively manage disputes between players.

10. Professional Appearance

• • Grooming Standards – Maintain a neat and professional appearance, adhering to casino dress codes.

The role of a Floor primarily includes the following aspects:

1. Professional Knowledge

• • Expertise in Rules – Deep understanding of various poker game rules and tournament regulations.
  • Tournament Operations – Familiar with tournament structures, blind levels, and seating arrangements.

2. Experience

• • Practical Experience – Extensive experience in poker tournaments and handling unexpected situations.
  • Referee Experience – Prior experience as a referee or assistant referee, understanding their responsibilities and processes.

3. Communication Skills

• • Clear Communication – Ability to explain rules and decisions concisely.
  • Conflict Resolution – Handle player disputes and complaints fairly and professionally.

4. Professional Ethics

• • Impartiality – Maintain neutrality and avoid favouritism.
  • Attention to Detail – Stay focused for long hours to ensure smooth tournament operation.

5. Physical Requirements

• • Endurance – Ability to stand for long periods and stay attentive.
  • Health – Maintain good physical condition to endure long shifts.

6. Certifications

• • Professional Accreditation – Possession of relevant poker referee certifications, such as TDA (Tournament Directors Association) certification.
  • Background Check – Pass a background check with no criminal record.

7. Legal Compliance

• • Age Requirement – Typically must be at least 21 years old.
  • Knowledge of Laws – Understand legal regulations related to gambling and poker tournaments.

8. Teamwork

• • Collaboration – Work closely with other referees, staff, and security to ensure smooth tournament operations.
  • Leadership – Make key decisions and lead the team when necessary.

9. Problem-Solving

• • Handling Emergencies – Quickly resolve issues such as technical malfunctions or player violations.
  • Stress Management – Maintain composure and professionalism in high-pressure situations.

10. Professional Appearance

• • Grooming Standards – Maintain a professional image and adhere to dress code policies.

11. Technical Skills

• • Software Usage – Familiar with poker tournament management software for seat assignments and blind level adjustments.
  • Equipment Handling – Knowledge of various tournament equipment operations.

The role of a Commentator primarily includes the following aspects:

1. Professional Knowledge

• • Poker Expertise – In-depth knowledge of poker rules, strategies, and terminology.
  • Tournament Awareness – Familiar with tournament structures, blind levels, and player backgrounds.

2. Commentary Skills

• • Fluent Speaking – Ability to express thoughts clearly and dynamically with an engaging tone.
  • Quick Reaction – Rapidly analyze and commentate on game developments in real-time.

3. Communication Skills

• • Audience Engagement – Interact with viewers, answer questions, and enhance excitement.
  • Team Collaboration – Work closely with directors and camera operators to ensure smooth broadcasts.

4. Professional Ethics

• • Objectivity – Remain neutral and provide fair evaluations of players’ performances.
  • Attention to Detail – Maintain focus during long broadcasts to ensure accurate commentary.

5. Physical Requirements

• • Endurance – Ability to stay alert and engaged for extended periods.
  • Health – Maintain physical fitness to handle demanding broadcast schedules.

6. Experience

• • Broadcast Experience – Extensive experience in poker commentary with the ability to handle unexpected situations.
  • Poker Experience – Deep practical knowledge of poker to analyze player strategies effectively.

7. Technical Skills

• • Equipment Handling – Familiar with live streaming tools such as microphones, headsets, and cameras.
  • Software Proficiency – Knowledge of live-streaming software and poker tournament management tools for real-time data analysis.

8. Problem-Solving

• • Handling Technical Issues – Quickly address and resolve technical malfunctions during broadcasts.
  • Stress Management – Remain calm and professional in high-pressure environments.

9. Professional Appearance

• • Grooming Standards – Maintain a neat and professional look, adhering to live broadcast dress codes.
  • On-Camera Presence – Display confidence and natural engagement in front of the camera.

10. Legal Compliance

• • Age Requirement – Typically must be at least 21 years old.
  • Knowledge of Laws – Understand legal aspects related to gambling and poker tournaments.

11. Audience Engagement

• • Social Media – Utilize social media platforms to interact with viewers and increase audience engagement.
  • Viewer Feedback – Adjust commentary style based on audience feedback to improve the viewing experience.

Key Responsibilities & Qualifications

1. Language Proficiency

• • Fluent in Mandarin Chinese – The host must be highly proficient in Mandarin, as they will be the primary communicator for Chinese-speaking participants and audiences.
  • Bilingual Advantage (Optional) – Proficiency in English or another relevant language is a strong plus, especially if the tournament attracts an international audience.

2. Poker Knowledge

• • Expertise in Poker Rules & Tournament Structures – A deep understanding of poker rules, gameplay mechanics, and tournament formats (such as Texas Hold’em, Omaha, and Sit & Go) is essential.
  • Familiarity with Poker Terminology – Ability to use and explain poker-specific terms in both Mandarin and English (if bilingual) to cater to a broader audience.

3. Hosting & Public Speaking Experience

• • Live Event Hosting Skills – Prior experience hosting poker tournaments, esports competitions, live events, or similar high-energy environments is highly desirable.
  • Audience Engagement & Entertainment – Ability to captivate and energize the audience, keeping the atmosphere exciting, professional, and interactive.
  • Storytelling Ability – Skilled in delivering engaging narratives, player introductions, and tournament progress updates.

4. Communication & Adaptability

• • Clear, Confident, and Articulate Speech – The host should possess excellent diction, voice control, and the ability to project their voice clearly under pressure.
  • Quick Thinking & Improvisation – Capable of handling unexpected situations (technical difficulties, rule clarifications, or player interviews) with poise and professionalism.
  • Strong Interviewing Skills – Comfortable conducting live interviews with players, commentators, and VIP guests.

5. Cultural Sensitivity & Audience Connection

• • Deep Understanding of Chinese Culture – Awareness of Chinese customs, etiquette, and audience preferences to ensure respectful and culturally appropriate interactions.
  • Ability to Connect with International Audiences – If required, demonstrate adaptability in engaging with diverse participants while maintaining authenticity.

6. Professionalism & Work Ethic

• • Punctual & Reliable – The host must be committed to their role, arriving well in advance for preparation and staying until the event concludes.
  • Polished & Professional Appearance – Maintain a well-groomed and presentable look that aligns with high-profile tournament standards.
  • Team Player – Work seamlessly with event organizers, floor managers, commentators, and production teams to ensure smooth event execution.

7. Technical Proficiency

• • Comfortable with Microphones & Audio Equipment – Ability to operate and adjust audio settings, ensuring clear voice projection.
  • Familiarity with Live Streaming & Broadcasting Tools – Experience with streaming platforms such as Twitch, YouTube, or localized Chinese platforms (Douyu, Huya, Bilibili) is a strong advantage.
  • Basic Knowledge of Tournament Management Software – Understanding of poker tournament management tools for tracking real-time results.

8. Flexibility & Availability

• • Willingness to Work Non-Traditional Hours – Poker tournaments often take place during evenings, weekends, and holidays, requiring flexible scheduling.
  • Travel Readiness – Willingness to travel internationally or domestically, depending on tournament locations.

9. Legal Compliance

• • Work Authorization & Visa Requirements – The host must have the legal right to work in the country where the tournament is held.
  • Age Requirement – Must meet the minimum legal age for working in a casino or poker tournament setting (typically 21+).

10. Portfolio & Industry Presence

• • Proven Hosting Experience – A strong portfolio or demo reel showcasing previous hosting work in poker, gaming, sports, or entertainment.
  • Professional References – Recommendations from past employers or industry professionals who can vouch for the host’s skills and professionalism.
  • Social Media Influence (Bonus) – A strong personal brand or following on social media (WeChat, Weibo, Twitter, etc.) can add marketing value to the tournament.

Main Responsibilities:

1. Manage customer service across various channels, including WhatsApp, Facebook, Email, Telegram, and WeChat.
2. Assist guests with reservations and registrations, helping them understand and complete the early bird package and tournament ticket sales process.
3. Update the early bird package list daily, ensuring all customer bookings and modifications are recorded accurately and promptly.